Public Roadmap

What We're Building

Our roadmap is public because we believe in transparency. Here's what's shipped, in progress, and planned โ€” quarter by quarter.

Last updated: April 2025 · Subject to change based on customer feedback

All Core Platform Mobile App Integrations Reporting & Analytics Customer Experience
Q2 2025
April โ€“ June
🔄 Current Quarter

Customer Booking Portal

๐Ÿ”„ In Progress
Customer Experience

Let customers book their own service appointments via a branded online portal. Reduces phone bookings by an estimated 40%.

Priority: High

SMS Notifications

๐Ÿ”„ In Progress
Core Platform

WhatsApp alternative for customers who prefer plain SMS. Powered by Twilio.

Priority: High

Stripe Payment Links

๐Ÿ“‹ Planned
Integrations

Send invoice payment links via WhatsApp/SMS. Customer pays via Stripe without visiting the garage.

Priority: Medium

Advanced Staff Performance Reports

๐Ÿ“‹ Planned
Reporting & Analytics

Revenue per technician, average job duration, efficiency scores. Weekly email summaries.

Priority: Medium
Q3 2025
July โ€“ September
๐Ÿ“‹ Upcoming

AI-Powered Service Recommendations

๐Ÿ“‹ Planned
Core Platform

Predict when a customer's vehicle needs maintenance based on history and manufacturer schedules. Surface recommendations proactively.

Priority: High

Parts Inventory Management

๐Ÿ“‹ Planned
Core Platform

Track spare parts stock, set reorder alerts, and link parts to job cards for accurate costing.

Priority: High

Customer Mobile App

๐Ÿ“‹ Planned
Mobile App

Customer-facing app for job status tracking, booking, invoice history, and loyalty points.

Priority: Medium

QuickBooks Online Sync

๐Ÿ“‹ Planned
Integrations

Bi-directional sync with QuickBooks Online. Invoices, customers, and payments stay in sync automatically.

Priority: Medium
Q4 2025
October โ€“ December
๐Ÿ“‹ Upcoming

Fleet Management Module

๐Ÿ“‹ Planned
Core Platform

Manage corporate fleet accounts with per-vehicle billing, usage reports, and fleet-specific pricing.

Priority: Medium

Arabic-First UI Improvements

๐Ÿ“‹ Planned
Core Platform

Enhanced RTL layout, improved Arabic typography, and Arabic-language customer notifications.

Priority: High

WhatsApp Chatbot

๐Ÿ“‹ Planned
Customer Experience

Automated WhatsApp bot handles appointment confirmations, status inquiries, and invoice delivery.

Priority: Medium

API v2

๐Ÿ“‹ Planned
Integrations

GraphQL API, enhanced filtering, bulk operations, and improved webhook reliability.

Priority: Low
Q1 2026
January โ€“ March
๐Ÿ“‹ Upcoming

Multi-Currency Support

๐Ÿ“‹ Planned
Core Platform

Support billing in AED, SAR, KWD, QAR, and BHD for GCC expansion.

Priority: High

GCC Regional Expansion

๐Ÿ“‹ Planned
Core Platform

AutoSuite available in Saudi Arabia, Kuwait, Bahrain, and Qatar with local compliance.

Priority: High

Advanced Analytics Dashboard

๐Ÿ“‹ Planned
Reporting & Analytics

Business intelligence layer with revenue forecasting, trend analysis, and benchmark comparisons.

Priority: Medium
Q2 2026
April โ€“ June
๐Ÿ”ฌ Under Research

AI Damage Detection

๐Ÿ”ฌ Under Research
Mobile App

Use phone camera to automatically detect and document vehicle damage at check-in.

Priority: Low

Marketplace Integration

๐Ÿ”ฌ Under Research
Integrations

List services on Dubizzle Cars, CarSwitch, and regional auto marketplaces.

Priority: Low

Status Key

โœ… Shipped ๐Ÿ”„ In Progress ๐Ÿ“‹ Planned ๐Ÿ”ฌ Under Research

Roadmap FAQs

We review and update the public roadmap monthly. Priorities can shift based on customer feedback and technical considerations.

Absolutely. Use the feedback form above or email us at sales@safo.ae. Feature requests are reviewed monthly by our product team.

Dates are estimates and subject to change. We ship when features are ready and properly tested โ€” we won't rush something that's not right.