Getting Started
First time using AutoSuite? Start here with setup guides and your first steps.
Video Tutorials
Learn by watching. Short videos covering every key feature in AutoSuite.
FAQs
Common questions about features, pricing, setup, security, and integrations.
Contact Support
Can't find what you need? Email our support team and we'll get back within 24 hours.
Getting Started
Setup, configuration, and first steps — everything you need for a smooth launch.
Your First 24 Hours with AutoSuite
Sign in, explore the dashboard, create your first job card, invite team members, and send your first invoice — all in your first day.
Onboarding Checklist
A step-by-step checklist to make sure your AutoSuite account is fully configured before going live with your team.
Creating Your First Job Card
Learn to create a digital job card from scratch — vehicle details, service selection, customer options, and pre-inspection checklists.
Setting Up Your Team
Create user roles, set permissions, add technician profiles, and configure team access — including mobile app access if purchased.
Generating and Sending Invoices
Invoice auto-generation, customization, email delivery, Stripe payment links (optional), and digital receipts.
Video Tutorials
Learn AutoSuite in minutes. Short, focused videos covering every key feature.
Help Topics
Browse guides by category to find exactly what you need.
Job Management
- Creating job cards
- Updating job status
- Managing estimates
- Handling change orders
- Closing completed jobs
Customer Management
- Creating customer profiles
- Viewing service history
- Sending invoices
- Customer communication
- Service reminders
Technician & Team
- Assigning tasks
- Tracking productivity
- Performance insights
- Mobile app usage
- User roles & permissions
Invoicing & Payment
- Creating invoices
- Sending & delivery
- Processing payments (Stripe)
- Digital receipts
- Payment history
Analytics & Reports
- Understanding dashboards
- Revenue reports
- Job completion metrics
- Customer insights
- Custom reports
Integrations
- Setting up QuickBooks
- Connecting Xero
- WhatsApp setup
- SMS configuration
- Custom API
Security & Settings
- Account security
- Two-factor authentication
- Data backup & export
- User permissions
- Account settings
Troubleshooting
- Connection issues
- Payment problems
- Mobile app not syncing
- Invoice delivery issues
- Performance tips
Popular Articles
Most-read guides by AutoSuite users.
Need Help?
Can't find what you're looking for? Our support team is ready to help.
Email Support
General questions, bugs, account issues. Responded to within 24 hours.
support@safo.aeReady to Get Started?
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